Frequently Asked Questions

Yes. You are able to launch your boat at any given campground. However, docking is not permitted, and your boat must be kept in the campground’s overflow parking lot.

Ivy Lea campers have the option to dock their boat for the duration of their stay.

All the filling and dumping stations are marked on the respected campground maps.

Campers can park at their campsite. A camping permit includes the parking of one vehicle per campsite. Each additional vehicle requires a permit. Please view the Park Rules for additional information.

The maximum number of tents per site is three (3). Yes, you can set up your tent on a serviced lot. Please view the Park Rules.

The maximum amount of people per site is six (6), including children. Visitors are allowed during the day but cannot stay the night. Please view the Park Rules.

Every basic campsite includes a picnic table and a firepit. Serviced lots also include electricity and/or water.

Wireless internet is available at select campgrounds.

• If you are unable to make your scheduled entry time for regular day programming, your original ticket will be honoured throughout the day when presented to admissions. Please note this does not apply to special events or prebooked group tours. 
• If you can no longer attend your scheduled admission date, you need to submit a modification request 72 hours prior to your scheduled entry time and date by using the below contact form. Your request will be processed by our guest relations team within the 72 hours and your online account will be credited with a voucher which you can redeem when you book a new date.

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Located at 1 Fort Henry Drive, Kingston, Ontario.

Between daily demonstrations in the Parade Square, guests can experience what military life was like for both military members and their families in the 1860s by exploring more than 30 historic rooms and museum exhibits, participating in a Victorian school lesson, and enjoying baked goods made daily in Fort Henry’s historic ovens by interpretive bakers. Guests can also choose to explore independently or join a 1-hour guided tour with a Fort Henry Guard in English or French. For more information about programming, click here.

Parking is available at no charge on site. All visitor and vehicle access to our parking lot and public spaces will be open as well.

Accessible parking is located closest to the entrance path into the Fort.

Daily programming at Fort Henry is an outdoor guided experience and will be offered rain or shine. If you wish to postpone your visit due to inclement weather, please contact us via the below button in advance of your visit to exchange your ticket for a different date and time. Please note that a date change request will only be accepted prior to ticket redemption or arrival onsite. Tickets are non-refundable.

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Washrooms will be available in the Advanced Battery. Our team will be cleaning frequently, door will be left open as all stalls are independently contained with sink and toilet.

Yes, fresh baked goods will be available for purchase, made onsite and sold at the Commissariat Store. For more information regarding dining options at Fort Henry, click here.

Along with two retail spaces, Mrs. Henry’s Treatshop and the Garrison Store located in the Advanced Battery, we are also proud to have Trade Square Vendors. For more information regarding retail shops, click here.

Only service animals are permitted.

More information regarding accommodations and hotel packages can be found at https://www.visitkingston.ca/stay/

Guests are encouraged to self-assess their health and encouraged to not visit our attractions if there is any possibility that they may have contracted or have come into contact with COVID-19.

Programming has been modified to provide a touchless experience as much as possible. Where this is unavoidable, hand washing, or sanitizing stations are available.

Cleaning practices have been enhanced throughout the tour route and washrooms.

• If you are unable to make your scheduled entry time for regular day programming, your original ticket will be honoured throughout the day when presented to admissions. Please note this does not apply to special events or prebooked group tours. 
• If you can no longer attend your scheduled admission date, you need to submit a modification request 72 hours prior to your scheduled entry time and date by using the below contact form. Your request will be processed by our guest relations team within the 72 hours and your online account will be credited with a voucher which you can redeem when you book a new date.

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Located at 13740 County Road 2, Morrisburg, Ontario.

Yes, all rides (miniature train, carry-alls, and tow scow) will operational.

Parking is available at no charge on site. All visitor and vehicle access to our parking lot and public spaces will be open as well.

Washrooms will be available on site. These washrooms are virtually touchless and will be cleaned throughout the day.

Yes, the Village Café, Willard’s Hotel, Harvest Barn, and BeaverTails will be open for the 2022 season. For more information regarding dining, click here.

Yes, guests are welcome to bring their own food. We have several picnic tables located by admission that you are welcome to use.

During the main season, pets are welcome. They must be on a short Village leash and not enter historic buildings.

During our fall special events such as Pumpkinferno and Alight at Night, only service animals are permitted.

For more information regarding our onsite accommodations, click here.

Guests are encouraged to self-assess their health and encouraged to not visit our attractions if there is any possibility that they may have contracted or have come into contact with COVID-19.

Guests may bring their own personal protective equipment; gloves, masks and/or face coverings, hand sanitizer, and disinfectant cleaning products if they wish.

Cleaning practices have been enhanced throughout the tour route and restrooms.

Signage will communicate best practices, so guests continue to adhere to best health and safety practices.

Located at 560 King St W, Kingston, Ontario.

Parking is available at no charge onsite. Accessible parking spaces are also available closest to the entrance of the parking lot nearest King Street.

Yes, RVs are permitted, and it is recommended that guests park towards the far Southside of the parking lot towards the back end which should allow for ample space.

Residents with a valid Kingston postal code can save $5 from their tour ticket by inputting their postal code using format “ABC 123” into the “Enter a promo code” section once you have selected the preferred tour type. This will be verified upon entry.

Guests are required to submit a request 72 hours prior to their scheduled tour time. Please note that tickets are non-refundable.

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Please notify our staff upon arrival. They will ensure that you join your applicable tour time.

Please notify our staff upon arrival. They will ensure that you join your applicable tour time.

Good news! They are opening back up this year and operate on a donation basis and are not affiliated with Kingston Pen Tours. For more information, visit https://www.penitentiarymuseum.ca/

No, there is no discount available for military or former staff.

For more information regarding tours offered, click here.

Yes, the Standard Tour is available in French at 1:40pm.

Washrooms are available at the start of the tour as well the end of the tour. Guests are advised to use a washroom before starting the tour.

Yes, our retail shop will be available at the end of the tour.

No guests are not permitted to spend the night at Kingston Penitentiary.

Personal cameras are welcome but no tripods or heavy equipment are allowed on the tours.

No audio or video recording is permitted without prior written approval by the St. Lawrence Parks Commission.

Please note that only service animals are permitted.

Yes, strollers are permitted. Please note that some parts of the Extended tour are not accessible.

Yes, walkers and wheelchairs are allowed on the tours. We have 12 wheelchairs on site. Please note there may be some areas that may be difficult to access.

Yes, a bike rack is available on the northwest of the parking lot.

Yes, guests are welcome to bring their own or purchase a reusable bottle before their tour as water stations are available throughout the tour route.

No smoking or vaping is allowed on site.

Yes, there are chairs available in certain locations on the tour available for guests.

More information regarding accommodations and hotel packages can be found at https://www.visitkingston.ca/packages/

Guests are encouraged to self-assess their health and encouraged to not visit our attractions if there is any possibility that they may have contracted or have come into contact with COVID-19.

All membership fees can be found here.

Yes, the Upper Canada Golf Course is public and welcomes all golfers! You can book a tee time here.

All of our green fees can be found here.

Of course! A video tour of the course can be found on our website.

Of course! You can view our docking and boat launch fees here.

Yes, the Crysler Park Marina offers kayaks and canoes to anyone interested! Click here for additional information.

Yes, there is a gorgeous sandy beach and large waterfront campsites that boaters and campers alike can take advantage of! Click here for additional information.

Yes, the Crysler Park Marina offers indoor and outdoor storage. Additional information can be found on our website.